Moving Ahead

Agency: MOSAIC

Program Description:

The program uses a collaborative case management services approach to deliver comprehensive, holistic, client-centred programming to refugees and immigrants who face multiple barriers to their settlement and integration. Moving Ahead is a Vulnerable Immigrant Populations Program (VIPP), funded by Citizenship and Immigration Canada.

Moving Ahead reaches isolated newcomer population via community outreach, and in-home consultations. These support services include:

  • Intake and Assessment Services
  • Case Management of Individual Client Files
  • Specialized Services for Youth and Young Adults
  • Social and emotional support
  • Settlement information and counselling
  • Life skills, literacy and essential skills development
  • Practical assistance
  • Supported access to services

MOSAIC is a lead agency in Burnaby and New Westminster. It also sub-contracts with Burnaby Family Life Institute to provide these services.

Moving Ahead provides services in the first languages.  These include Amharic, Arabic, Dari, Farsi, French, Kinyarwanda, Kirundi, Kurdish, Lingala, Nuba, Pashto, Russian, Swahili, Tigrinya, Urdu/Hindi and English.

Client Profile / Eligibility Criteria

Moving Ahead welcomes immigrants and refugees who:

  • Are new to Canada and is lacking Canadian life experience or knowledge
  • Meet specific immigration status requirements e.g. permanent residents
  • Are experiencing complex life situations
  • Are struggling with hardships and difficulties

Immigrants and refugees between 16 to 28 are served by a special team called Free Running.  It provides case management, career exploration, settlement orientation and information, life and essential skills training, social and recreational events that focuses on the needs of youth and young adults.

Registration Information

Government ministries and community agency are welcome to refer clients to the program.  Those who are interest in the service can also apply themselves. Forms can be downloaded from the website or contact us directly.

Applicant will be required to take part in an assessment to determine their eligibility for the program.  Those who do not meet the eligibility criteria will be referred to alternative or appropriated community services.

Start Dates / Duration

Eligible applicants may receive up to around one year intensive support in meeting their settlement and integration challenge.

Program Fee: Free

Contact Information

Contact: Ronnie Law, Program Manager

Phone: 604-636-4712

Fax: 604-254-3932


Website: Visit


310 – 7155 Kingsway
Burnaby, V5E 2V1