First Language Settlement Support

Agency: Immigrant Services Society of BC (ISSofBC)

Program Description:

  • One-on-one and group support services in over 45 languages and dialects
  • Information on Canada, Canadian social systems and the labour market
  • Support on how to cope with the stress of adapting and settling in Canada
  • Information on schools, health care, housing and recreation
  • Support on how to overcome family and cultural adjustment issues
  • Information on the immigration and refugee process
  • Social networking opportunities to new friends in the community

Client Profile / Eligibility Criteria

  • Permanent Residents of Canada
  • Protected Persons as defined in S. 95 of IRPA
  • Individuals who have been selected to become permanent residents, and who have been informed, by a letter from CIC
    Live-in Caregivers
  • Temporary foreign workers
  • Provincial nominees who are still awaiting a letter of approval for permanent residency from CIC
  • Naturalized Canadian Citizens

Registration Information

Call contact or visit offices

Program Fee: Free

Contact Information

Phone: (604) 395-8000 (Burnaby) or (604) 552-5902 (New West)

Website: Visit


207 – 7355 Canada Way
Burnaby, V3N 3J4

Royal City Centre, 610 Sixth St.
New Westminster, V3L 5V1