Ottawa to revamp immigration application processing ahead of anticipated surge

June 14, 2020

By Global News |

A complete overhaul of how Canada processes immigration applications is in the works as the government braces for post-pandemic demand for migration to Canada.

Aging computer systems, paper applications and in-person interviews are among the things that must be adapted for the “new normal” after COVID-19, Immigration, Refugees and Citizenship Canada said in a tender posted to the government’s procurement website and marked “urgent.”

“When travel restrictions begin to ease, a significant surge of applications and support requirements is anticipated, putting tremendous demand on our global operations and supporting branches,” the tender request says.

“IRCC needs to act quickly to develop (i) updated and new strategies, and (ii) processes and digital systems to cope with the rapid change it is undergoing.”

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