BIPT is a vital working group of senior representatives from 15+ different agencies, including health, education, recreation and culture, the library, the City, volunteer groups, immigrant service agencies and others. We conduct research, organize community dialogues, presentations, forums and networking events, develop resources, and lead communications campaigns that raise awareness and foster community engagement.
Burnaby Family Life holds the contract for the city’s Local Immigration Partnership. Michel Pouliot, Executive Director of Burnaby Family Life, and Chris Friesen, Director of Settlement Services at ISSofBC, currently co-chair the BIPT. The partnership’s work is also supported by two part-time, contracted project coordinators, Jody Johnson and Trevor Van Eerden, and by Dorothy Moreno, a part-time executive assistant.
Click on the drop-down menu to read about our member agencies.
The Business Development Canada Bank (BDC) Is the only bank with advisory services dedicated exclusively to entrepreneurs. Having recently launched the NEST (Newcomer Entrepreneur Success Team), newcomers are now best served when starting or growing their business with multilingual advisors, expertise in business planning, financing and a growing network of partners. The team specifically works with clients to overcome barriers they may face in starting or buying a business in Canada and support newcomers with newly developed tools such as e-learning, glossaries, gamified cash flow learning etc.
Senior Account Manager, Newcomer Entrepreneur Success Team
As Burnaby’s local chamber of commerce, The Burnaby Board of Trade (BBOT) is Burnaby’s most active business networking, advocacy and economic development organization. Working closely with the municipality, its member businesses, and various community stakeholders, the BBOT supports the growth of business both locally and internationally, and fosters a sustainable business environment through networking, education, advocacy and local and regional development. The Burnaby Board of Trade acts as a Catalyst for economic development in Burnaby, a Convener of business, community and political leadership and Champions for the businesses who make Burnaby their home. For more information about the Burnaby Board of Trade, visit www.bbot.ca.
Tessa Vanderkop – Manager, Marketing, Programs and Sustainability
Phone: 604-412-0100 x1107
is the founding organization of the Burnaby Intercultural Planning Table. BFL’s role in the broad continuum of service providers includes a range of services at 12 different Burnaby locations, primarily in the area of early intervention and prevention. Burnaby Family Life has 25 formal partnerships with other organizations in joint service delivery. It also has a strong commitment to develop community services that are accessible and welcoming to all.
For this reason, Burnaby Family Life provides effective referrals to partner organizations and shares its resources to meet gaps in services in the city’s rapidly changing community. The majority of BFL services focus on the well-being of children, families and the community to alleviate the need for more costly crisis intervention services by government authorities. Recognizing that, from time to time, all families experience crisis and are in need of support, BFL seeks to be responsive to the whole community in all its diversity. Many services, however, specifically target low-income families, lone parent families, immigrant and refugee families, isolated families lacking support, and families experiencing anger, depression and/or abuse.
Concerned about the barriers and gaps in services facing Burnaby’s growing population of immigrants and refugees, Burnaby Family Life called a focus group of service providers together in January, 1996 to discuss how the community could improve their services to better meet the needs of a changing, diverse population. That mandate has carried us into the present partnership as a founding organization of the BIPT as we continue to engage and integrate the immigrant population and enhance the work of existing service providers in Burnaby.
Michel Pouliot – Executive Director
Burnaby Neighbourhood House (BNH) is a community-based social service agency that provides a wide range of supportive programs and services for individuals and families. BNH has established a South “House” and a North “House” to welcome the diverse population of Burnaby.
It is the neighbourhood house philosophy that everyone should have equal access to community programs. Community building and engagement are common BNH themes. Neighbours support neighbours at the Burnaby Neighbourhood House.
Through volunteerism, people are able to give back to their community. Volunteers are an integral part of any Neighbourhood House, helping with organizational development and operations, program leadership, office and reception work, and maintenance. A Neighbourhood House can find a volunteer job that fits any individual’s skills, needs and interests.
BNH’s mission is to make neighbourhoods better places to live. Our goal is to enable people to enhance their lives and strengthen their communities. Our challenge is to work with communities to develop innovative programs and services that meet the changing needs of a diverse population.
We are committed to working collaboratively to ensure a welcoming and supportive community for all Burnaby residents.
Antonia Beck – Executive Director
Burnaby Public Library empowers the community to engage with and share stories, ideas and information. BPL provides in-person service through four library branches, where staff offer books, magazines, DVDs and other materials in a dozen different languages; innovative programming for children, teens and adults, and access to computers, wifi, and meeting spaces. Through the BPL website, residents can download or stream ebooks, eaudiobooks, magazines, newpspapers, films and music, and access databases to discover information and learn technology, languages and other skills. BPL connects with residents who are unable to come to the library through a home library delivery service, and through our outreach service and community librarians, connects with residents at gathering spaces such as schools, parks and food banks.
Beth Davies – Chief Librarian
The Burnaby RCMP Detachment provides policing services to the City of Burnaby and the communities and citizens within its borders. Like the BIPT, the RCMP seeks to promote and support diversity in the City of Burnaby.
Kathy Hartwig – Inspector, Community Programs Ops Officer
Burnaby School District #41 encompasses 41 elementary schools and 8 secondary schools. It enrolls 24,000 students (K-12) and reflects the increasingly global nature of the Burnaby community. More than 100 languages (other than English) are spoken in the homes of Burnaby students.
Burnaby School District’s federally funded “Settlement Workers In Schools” (SWIS) Program has successfully addressed the needs of newly arrived immigrant and refugee students and their families settling in Burnaby schools and communities. Individually tailored services and supports are provided in 15 languages to cover a vast variety of settlement and educational needs of Burnaby newcomers.
Natalya Khan – Coordinator Cultural Transition Services
Phone: 604-296-6900 x 661101
Citizens for Accessible Neighbourhoods was created to support people with disabilities and those within their support systems. Since 2005, CAN has been teaching disability awareness, presenting equity and diversity workshops, creating and performing accessibility audits, and delivering presentations on a wide array of topics that affect people with disabilities, including, but not limited to: transportation, inclusive streetscapes, barrier-free communities, and life with a disability.
CAN is a resource for individuals, businesses, and organizations wanting to learn more about accessibility and all things related to those with disabilities. CAN’s website is a well known and respected go-to resource for people with disabilities and those within their support systems.
Heather McCain – Executive Director
The City of Burnaby, the local government, is located in the centre of Metro Vancouver. The City of Burnaby celebrates the role that diversity and culture play to support a cohesive, creative and engaged community, and recognizes cultural diversity as a source of community enrichment and strength. Burnaby has long focused on supporting its increasingly diverse community to create a welcoming environment where all feel a sense of belonging.
Rebekah Mahaffey – Social Planner
The Burnaby Parks, Recreation and Cultural Services Department ensures that Burnaby residents have access to beautiful outdoor spaces, recreation programs as well as cultural and fine art facilities. We are pleased to provide a wide array of opportunities for different ages, interests and skill levels. Take advantage of the many opportunities we offer at our wonderful, well-equipped recreation and arts facilities along with the many beautiful parks located throughout the city. As our city evolves and needs change, everyone involved with the department remains dedicated to ensuring that our parks, facilities, programs and services continue to be a benchmark for the rest of the country. Together, our goal is to create a community that provides you with opportunities for an active and healthy lifestyle.
Cindy Chang – Manager, Recreation Services (East)
The Training Group at Douglas College has offered labour market solutions for government, business, industry and individuals since 1992 from our two campuses and four training centres. More than 1600 internationally trained professionals in Burnaby received employment services through the former Skills Connect for Immigrants. Skills Connect maintained an 80% success rate in assisting program participants to pursue regulated pathways and find professional work in their fields. Douglas College now offers Career Paths for Skilled Immigrants for newcomers pursuing commensurate work in their pre-landing occupations of either health, education or social services. Career Paths is a practical and unique program customized to participant needs. Clients can get help to build an action plan, get credentials assessed and receive financial support to help them upgrade.
Our clients tell us how important it is to feel a part of their communities and contribute to society. As service providers, we understand the significance of forming personal and professional connections to facilitate the economic integration of our clients. We are therefore committed to promoting the benefits of community involvement to our clients by raising awareness of local initiatives and encouraging their participation.
Pam Tetarenko – Associate Director
Fraser Health Authority delivers a wide range of health care services to more than 1.8 million people living in communities stretching from Burnaby to White Rock to Hope. More than 26,000 staff, 2,600 physicians and 8,000 volunteers provide services that range from acute care to community-based residential, home, mental and public health. The communities we serve are culturally and geographically diverse including approximately 30,000 First Nations residents, new Canadians and refugees. We care for newborns, centenarians and everyone in between. Specifically, The Wellness Promotion program encompasses mental wellness, as well as chronic disease prevention, and includes healthy eating, active living and living smoke-free. We also work with municipalities and community groups to support vulnerable citizens and neighbourhoods, and we bring a ‘health lens’ to the BIPT and other initiatives in the community.
Melody Monro, Community Health Specialist – Burnaby
Futurpreneur Canada has been fueling the entrepreneurial passions of Canada’s young enterprise for two decades. We are the only national, non-proﬁt organization that provides ﬁnancing, mentoring and support tools to aspiring business owners aged 18-39. Our internationally recognized mentoring program hand matches young entrepreneurs with a business expert from a network of more than 3,000 volunteer mentors.
Futurpreneur provides Pre-Launch coaching, Online resources, Financing, Mentoring.
Business Development Manager, British Columbia
Phone: 604-598-2923, ext. 4101;
or 1-800-464-2923, ext. 4101
The Immigrant Employment Council of British Columbia (IEC-BC) is a not-for-profit organization that provides BC employers with solutions, tools, and resources that they need to attract, hire and retain qualified immigrant talent. IEC-BC believes that the successful integration of skilled newcomers into the BC labour force is critical to both their success and the province’s long-term economic performance. IEC-BC works with employers, government, and other partner stakeholders to ensure that BC employers can effectively integrate global talent.
Connect with us on social media:
For more information, please visit iecbc.ca
720 – 750 West Pender Street
Vancouver, BC Canada V6C 2T7
Immigrant Services Society of BC (ISSofBC) was incorporated in 1972 as the first immigrant-serving agency in the province. Since that time, ISSofBC has grown to be one of the largest, multicultural, immigrant-serving agencies in Canada. The Society provides a variety of services to Lower Mainland as well as other regions of BC immigrant and refugee communities, working with over 25,000 clients annually. ISSofBC has a volunteer Board of Directors, a paid staff of over 350 and more than 800 active volunteers.
Our staff and volunteers work together to achieve ISSofBC’s mission of ‘helping immigrants build a future in Canada’ through the provision of language, settlement and employment services, as well as targeted capacity building projects.
With growing diversity and an increase in the number of immigrants and refugees settling in Burnaby, BIPT provides an invaluable opportunity for ISSofBC to come together with other members of civil society to build a more welcoming and inclusive community. It is by working together, collaborating on joint projects, research initiatives and community planning exercises, etc. that our work, as an agency, has a greater impact.
Chris Friesen – Director, Settlement Services
The Journey Home Community Association focuses on serving newly arrived refugee claimant families. JHC provides housing, resettlement assistance and relational support. The service approach at Journey Home Community is an integrated and holistic one, so we normally would not provide just one aspect of assistance (e.g. only providing housing to a family). JHC is a faith-based organization and our approach is rooted in Christian values.
One of the core values of the BIPT is to welcome newcomers. This is closely aligned with the values of the Journey Home Community, since we invite people into the community and believe that relationships need to be mutual in nature. JHC’s role in BIPT is to make sure the voice of the refugee is heard.
James Grunau – Executive Director
Baljinder Gill – Community Training and Outreach Coordinator
Regional Health Coordinator, Lower Mainland and Powell River
Ministry of Health #107- 5668 192 Street, Surrey, BC V3S 2V7
The Ministry of Children and Families works together with Delegated Aboriginal Agencies, Aboriginal service partners and contracted community social service agencies and social sector partners to deliver inclusive, culturally respectful, responsive and accessible services that support the well-being of children, youth and families.
The Ministry’s services areas include, Child Protection & Family Services, Child & Youth Mental Health (CYMH). Children & Youth with Special Needs (CYSN) ,Early Years/Child Care Programs & Services Adoption & Permanency, Specialized Intervention & Youth Justice, and Youth Transition services. Detailed information about the specific programs or services are available and can be found at http://www.gov.bc.ca/mcf/
Maio, Gabriella – Community Development Worker
MOSAIC is an accredited, multilingual, non-profit organization dedicated to addressing issues that affect immigrants and refugees during their settlement and integration into Canadian society.
MOSAIC’s mandate is to support and empower immigrant and refugee communities and to help them address critical issues in their neighbourhoods and workplaces. Our work is guided by our vision of equality, social justice, equal access and democracy. Our tools are advocacy, public education, community development, coalition building, and bridging with the broader community.
MOSAIC has been responding to Burnaby’s growing immigrant and refugee population by increasing its services, locations and staff in the city. In 2005, MOSAIC launched its co-location settlement services, with the Burnaby Association for Community Inclusion and the CCM of Canada, in the Crystal Mall. First MOSAIC Burnaby office was opened in 2008, and since has expanded to several client-accessible sites, such as MOSAIC Burnaby Centre for Immigrants, Fraser Works Burnaby, Brentwood Community Resource Centre, MOSAIC Moving Ahead Office at Highgate Mall, MOSAIC Family Centre. Assisting newcomers in the areas of settlement, employment and language training, MOSAIC delivers programs and services to Burnaby residents, Clients consist of immigrant and refugee families, youth, adults and seniors.
Since its inception in 1976, MOSAIC has assisted new immigrants and refugees through its numerous multilingual services. MOSAIC’s programs and services are constantly evolving and developing in response to the needs of the community. We are a trusted partner and believe the BIPT can collectively address the needs of immigrants and refugees in Burnaby.
Sherman Chan – Director of Family and Settlement Services
Pacific Immigrant Resources Society (PIRS) is a caring community dedicated to creating learning programs that are responsive to the unique needs of immigrant and refugee women and their young children. Our vision is a society that values the diverse contributions of immigrants and refugees and promotes the enrichment of their lives. Our mission is to empower immigrant and refugee women and children to fully participate in Canadian life through neighbourhood-based, accessible and inclusive programs.
Mariam Bouchoutrouch – Executive Director
In the place where innovative education, cutting-edge research and community outreach intersect, you’ll find Simon Fraser University. Our vision is to be Canada’s leading engaged university. With campuses in British Columbia’s largest municipalities — Vancouver, Burnaby and Surrey — we have deep roots in partner communities throughout the province and around the world. Our community engagement programs are founded on deep reciprocal relationships that support community engaged research, knowledge mobilization, and public engagement.
Shaheen Nanji – Director, Global Engagement
S.U.C.C.E.S.S. was founded in 1973 and incorporated in 1974 as a non-profit charitable organization for the purpose of promoting the well-being of Canadians and immigrants. S.U.C.C.E.S.S. began as a new immigrant settlement service organization, but has developed into a multi-service, multicultural agency. There are 11 branches in the Lower Mainland of British Columbia.
Programs are delivered in culturally sensitive ways to meet client needs. Through innovative programming, we assist new immigrants with settlement, provide counselling and support to families and individuals with personal issues, promote personal development of children and youth, facilitate social participation of parents and seniors in the community, help the unemployed in job and career development, facilitate entrepreneurs in business development, deliver education and employment related training, and promote social change through community development and advocacy.
Approximately 70% of the S.U.C.C.E.S.S. annual operating fund comes from the three levels of government. The remaining funding is raised through donations, membership dues, cost recovery programs, corporate sponsorships and contributions from the S.U.C.C.E.S.S Foundation. Annually, the S.U.C.C.E.S.S. Foundation holds two major fundraising events: the Walk with the Dragon and a Gala. In 1979, S.U.C.C.E.S.S. became a member of the United Way of the Lower Mainland. In 1994, S.U.C.C.E.S.S. received the Citation for Citizenship Award for its contribution to new immigrants’ settlement and integration. S.U.C.C.E.S.S. was accredited by the Council on Accreditation in May 2008 for the achievement of best practice standards.
The BIPT provides an excellent communication channel for Burnaby service providers at all levels. The network allows for efficient communications between agencies and gives organizations the opportunity to voice community needs. It helps service providers to work together. And the information updates from all three levels of government are excellent for settlement practitioners.
Shae Viswanathan – Regional Manager
Tourism Burnaby is a non-profit destination marketing organization whose purpose is to support tourism promotional activities in order to increase visitation to the city. As part of its mandate, Tourism Burnaby is responsible for marketing, promoting, and selling the city for corporate meetings, pleasure travel, cultural, sports and special events. The mission of Tourism Burnaby is to increase the number of overnight visitors to Burnaby.
Chris Peters – Executive Director
As a values-based financial co-operative, Vancity is committed to transforming how banking is done so we can help our members and their local communities thrive financially, socially and environmentally. Our “Good Money” brand platform is about supporting our vision of redefining wealth and communicating it in a tangible and understandable way. We promise members that, at Vancity, we make you good money by putting money to good.
Vancity’s involvement with BIPT revolves around both organizations’ commitment to inclusivity and diversity. Over the years, Vancity and BIPT have partnered to help new immigrants and refugees settle and integrate into Canadian society.
Brenda Mah Community Branch Manager
The V.L.M. Multicultural Family Support Services Society is a non-profit organization that provides linguistically appropriate, culturally-responsive and trauma-informed services with immigrant, refugee and visible minority (racialized) women experiencing intimate and/or familial violence. VLMFSS also works with racialized women experiencing various forms of abuse and immigration issues. VLMFSS offers the following programs for racialized women including Multicultural Outreach Services (MCS), Stopping the Violence (STV), Community-Based Victim Services (CBVS), and Cross-cultural parenting. Programs for Children who witness and/or experience various forms of abuse include Prevention, Education, Advocacy, Counselling Empowerment (PEACE), Community Action Program for Children (CAPC) and psycho-educational program for children. VLMFSS also offers educational programs to ethno-specific communities and cultural responsiveness presentations and workshops to professionals working with immigrant and refugee families. The services are free, confidential and provided in more than 20 languages across the Lower Mainland.
Sylvia C., Volunteer Coordinator & MCS Worker
Phone: 604-436-1025 ext. 129
Windmill Microlending/Le Moulin Microcrédits is Canada’s largest and most successful microlending charity for skilled immigrants and refugees. Windmill offers low-interest loans of up to $15,000 to help skilled newcomers obtain the credentials, licensing or training they need to achieve their career goals in Canada. Immigrants in British Columbia are eligible to borrow funds at prime rate. Windmill has supported thousands of immigrants and refugees across Canada since 2005 and is financially supported by government, private donors and granting agencies. The loan process is simple and can be completed online. Visit our website to check your eligibility.
Anita Lal – Community Relations Specialist
Phone: 1-855-423-2262 ext 601
As of April 2019, WCG Services is proud to be delivering the WorkBC contract in Burnaby. WorkBC is here to help job seekers find their next job and to help employers find their next great hire. We offer job seekers access to job search resources, workshops, employment counselling, training, assessments, work experience placements and more. Our self-serve resource area is available to all British Columbians and provides the tools and resources you need to find and apply for jobs.
We offer employers no-cost job postings, training, candidate matching services, hiring and job fairs, and access to funding to help you train new employees. Learn about what supports and services you may be eligible for!
Employer & Community Coordinator