Employers embracing diversity, but more work to be done

December 17, 2020

By Benefits |

As more companies integrate diversity, equality and inclusion strategies into their workplaces, listening and leadership are among the keys to a successful program, according to a webinar hosted by Mercer Canada on Thursday.

The company held a series of special listening sessions for staff following the deaths of Black civilians during police encounters in the U.S., said Jaqui Parchment, chief executive officer at Mercer Canada, noting the sessions revealed a “huge gap in understanding” among some staff and emphasized the importance of listening to how these events have affected the workforce.

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