Canada faces a staggering immigration backlog. With the border reopening and applicants anxious to get here, how should Ottawa prioritize?

August 7, 2021

Thanks to COVID-19, Linda Shaji and Canada have had what you might call a bad romance.

After a lengthy vetting process, the 29-year-old from India was approved for permanent residence here on March 20, 2020 — two days after this country’s border was closed.

Now, 16 months later, her Canadian immigration visa has expired and Shaji is still home at her parents’ house, waiting to be admitted into this country.

The worst part is, after all this time, she’s still in the dark — met with automated email responses and told by Canada on its immigration website: “To wait for us to tell you what happens next. You don’t need to contact us again.”

“Ghosting us when we ask questions. Denying anything is wrong. Saying we are too needy when we question the long silence,” Shaji paused, “if this is a relationship, these are some serious red flags.”

The pandemic has wrecked havoc on the entire immigration system, with backlogs for every program — from family reunification to different economic immigration streams — that are only growing.

Now, as the border begins to reopen, the federal government is faced with long lines of disgruntled applicants, all looking to be the first to come in and start new lives in this country, while the bureaucracy struggles to digitalize an outdated case management and processing system.

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